Mike Tanner of Totalspace Interiors specialises in fitting high quality, custom-made kitchens; kit sets aren’t for him. “I focus on the top-end of the market which means that I need to maintain a very high quality of materials and finish,” he said.
After 25 years working in cabinetry, with eight spent specialising in kitchens, Mike decided to strike out on his own in December 2016. He started by doing a couple of kitchens for family and friends. “I didn’t have any machinery at the time, so I decided to put the cutting and edging through Cutshop — and I’ve never looked back.
“It was so successful that ultimately I decided not to invest in machinery of my own. Losing that overhead has been a huge saving for the business. It takes years and years to pay that stuff off, so it’s removed a lot of stress — particularly during my first year of trading.
“It’s so easy to get the guys at Cutshop involved and it means that I can take on more work. Using Cutshop also allows me to keep a healthy margin in each project.”
Mike and his team can turn a custom-designed kitchen around from signed-off plans to fully-fitted end-result in just three to four weeks. And he converts about 95% of prospective jobs into sales, thanks to glowing word-of-mouth referrals that he receives from existing clients. “I take a personal interest in each job, guiding clients through the design and build process. Then I project manage all trades it from start to finish.”
Mike can’t speak highly enough of Dave and Debbie Sutherland, the husband and wife team that runs Cutshop North Shore: “They provide a very good personal service and never let me down. My business wouldn’t be where it is without them.”